Poll: Whom Do You Trust for Roseville Restaurant Reviews?

Do you value online reviews, professional opinions, word of mouth or none of the above?

When it comes to restaurant reviews, it seems everybody's a critic. It's not hard to find a plethora of opinions on any given restaurant, whether it's from a friend, an online reviews website (such as reviews posted in Patch Places) or a professional critic.

But with so many options, who should be trusted?

The Sacramento Bee recently reported that while more and more people rely on online reviews, some customers will threaten chefs with a negative review if they aren't given special treatment.

"Other owners have a name for it: 'Yelp extortion' – when customers threaten to write a bad review if the restaurant does not offer some sort of benefit, such as a gift card, free meal or preferred seating," the Bee wrote.

Roseville, whose opinion do you value most when choosing a place to eat in town? Do you believe the professional opinions of critics like the Bee's Blair Anthony Robertson? Crowds of reviewers on websites like Patch or Yelp? Friends or family? No one? Take our poll below and leave a comment voicing your opinion.

Franklin May 27, 2012 at 06:01 PM
This is a good poll. If the SacBee story is accurate, I don't like what the person did...by threatening the restaurant owner with a bad review. On the other hand, we do deserve a free non-biased site to give honest reviews. While some customers may threaten business owners, some business owners have threatened suing customers for bad reviews. Whom do we believe? The customer should have the right to write a negative review...especially if it is the truth. The businessperson should have the right to respond too. Where is the middle ground?
Felicia Mello May 28, 2012 at 08:58 PM
As a former server at a popular restaurant in San Francisco, I remember seeing Yelp reviews from customers I'd waited on containing facts I knew were inaccurate. Most people left happy, but there were a few disgruntled ones and they weren't always careful with the truth. The owner used to personally reply to every single Yelp review, positive and negative—a lot of work, but it paid off in goodwill from customers. Anyone else had an experience where Yelp reviews didn't match up with your own experience of a restaurant?


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